Silver Dial - Market Research Telephone Interviewing

Silver Dial

Computer Assisted Telephone Interviewing

Let our research interviewers engage confidentially with your customers, consumers or employees

Our team of specialist interviewers undertake CATI - Computer Assisted Telephone Interviewing - through the web. The CATI system enables us to develop highly personalised and engaging surveys with a fast turnaround time from final interview to results and report. We can work from your respondent lists or we can access relevant consumer and business lists.
	Depending on when your interview respondents are more likely to be contacted, our researchers can undertake interviews covering day times, evenings and weekends, Around half of the interviewers are specialist consumer researchers with psychology degrees and who are used to piloting new interviewing techniques. Half of the team are specialist business to business interviewers with expertise in researching small businesses, the food and drinks industry, hotel and catering operations and the financial services sector.
Our researchers are web savvy and can conduct mystery shopping over the web. They also undertake WATI (Web Assisted Telephone Interviewing) here they lead the respondent through a web site whilst conducting the interview. This is an important research tool for assessing the usability and impact of new web sites.
Call us for a personal quotation: 0044 (0) 1933 654294 or email us a brief: info@silverdialogue.com